Frequently Asked Questions
For general inquiries, please contact hillsandhamlets@gmail.com.
General Information
Can I bring my pet?
Pets are not permitted inside the shop, with the exception of service animals.
Where are you located?
Hills & Hamlets Bookshop is located in the Serenbe Textile Lofts at 10625 Serenbe Lane Chattahoochee Hills, Georgia 30268, on the corner of Serenbe and Gainey Lane, across the street from The General Store and Grange Green.
What are your hours?
Hills & Hamlets Bookshop is open Tuesday through Sunday every week.
Monday / Closed
Tuesday – Thursday / 11am – 4pm
Friday / 11am – 5pm
Saturday / 10am – 5pm
Sunday / 11am – 3pm
What is Serenbe?
Located in the Atlanta metropolitan area within scenic Chattahoochee Hill Country, Serenbe is a progressive planned community focused on the arts, agriculture, health & wellbeing, and education. Serenbe boasts a 25-acre organic farm, edible landscaping (rosemary grows alongside the bookshop), a spa and inn, farm-to-table dining, award-winning arts programming from outdoor theater to artists-in-residence, trail riding, and much more.
Do you take book donations?
We are currently not accepting book donations. Please donate books to Community Brickworks in Chattahoochee Hills, or to one of the Free Little Libraries around Serenbe. See Book Donations for details.
Orders + Shipping
Can I place a special order?
Due to the busy holiday season, we will not be accepting special orders between 1 November 2026 and 31 December 2026. We will resume special orders on 1 January 2027. See our special orders page for details.
How do I place a local order?
Local and need to place an order? Please send your requests to: orders@hillsandhamletsbookshop.com.
Can I order books for my book club?
Yes! Please email us at orders@hillsandhamletsbookshop.com, call us, or place the order in person at least 30 days before you need your books. Read our Book Clubs guidelines for details.
Can I return or exchange a book?
We do not accept exchanges or issue returns.
For Authors
Can you carry my book in your shop?
We only consider titles that are available through the major bookstore distribution channels such as Ingram. We do not stock CreateSpace or other Amazon published titles, and we will not carry titles with A.I. generated text or imagery. Please read For Authors for the full criteria and how to submit your book.
When will I hear back?
While we make an effort to evaluate every book submitted to us for consideration, we receive a substantial volume of requests and may not be able to personally respond to every one of them.
Can I request an event as an author?
Please fill out our event request form. Due to the large volume of event requests we receive and the extra time and expense involved, we unfortunately must reject the majority of event requests.
Events & Signings
How do I book an event or signing?
Looking to connect with us to discuss a book-signing or other event? Please fill out our request form.
Do you host book clubs?
We are currently not taking requests to host book clubs in our space.